Lecture 2: Three qualities conveyed through three channels

Three qualities determine how your audience perceives you: strength, warmth, and presence. You convey these three qualities through three channels: visual, vocal, and verbal. 

As I teach these concepts through the rest of the course, I will be demonstrating both the right way and the wrong way of doing things, e.g. look away when I ask you to look directly in people's eyes, or forget what I'm going to say next when I'm teaching how to recover from mistakes. It's important to notice the contrast between doing things right and going them wrong to really feel how different they are, and how it affects your audience. Ready to start? Let's do this.